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HOW TO FILE A COMPLAINT

A complaint should contain the following:

• An allegation in writing made by the complainant.

• The name description and address of the opposite party

• The name description and address of the complainant.

• Documents in support of the allegation :

1. Copy of the invoice

2. Copy of the receipt

3. Copy of the warranty card

4. Copy of the complaint in writing if any an all other correspondences

• The relief (compensation) asked for by the Complainant

• The complaint should be signed by the complainant or by his authorized agent.

• No Court fee required

• Complaint can be presented before the Consumer Redressal Forum by the complainant/authorized agent in person.

• A complaint can be sent by registered post to be filed before the Consumer Redressal Forum.

NO. OF COPIES TO BE FILED

District Forum: 4 + a copy for the opposite party/parties

State Commission: 4 + a copy for the opposite party/parties

National Commission: 6+ a copy each for the opposite party