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Home > Statutes > Usa Arizona
USA Statutes : arizona
Title : Insurance
Chapter : HEALTH CARE INSURER LIABILITY
20-3151 Definitions
For the purposes of this section:
1. "Enrollee" means an individual who is enrolled in a health care plan provided by
a health care insurer.
2. "Health care insurer" means a disability insurer, group disability insurer,
blanket disability insurer, health care services organization, hospital service
corporation, medical service corporation or hospital and medical service corporation.
3. "Health care plan" means a policy, contract or evidence of coverage issued to an
enrollee. Health care plan does not include limited benefit coverage as defined in
section 20-1137.
4. "Health care professional" means a professional who is regulated pursuant to
title 32, chapter 7, 8, 11, 13, 14, 15, 15.1, 16, 17, 18, 19, 19.1, 25, 28, 29, 33, 34,
35, 39 or 41, title 36, chapter 6, article 7 or title 36, chapter 17.


20-3152 Exemptions; waiver
A. This chapter does not create:
1. Any liability on the part of any employer or employer group purchasing
organization that purchases coverage or assumes risk on behalf of its employees or on
behalf of self-funded employee benefit plans.
2. Any new or additional liability on the part of a health care insurer for harm
caused that is attributable to the medical negligence of a treating health care
professional or health care institution as defined in section 36-401.
B. This chapter does not abrogate or limit any other theory of liability or defense
otherwise available at law.
C. Any waiver by an enrollee of any provision of this chapter is contrary to public
policy and is unenforceable and void.
D. An enrollee who files an action pursuant to section 20-3153 may not pursue a
common law action for breach of the duty of good faith and fair dealing against the
health care insurer. An enrollee who files a common law action for breach of the duty of
good faith and fair dealing against a health care insurer may not pursue an action
pursuant to section 20-3153.

20-3153 Health care insurer liability
A. A health care insurer is liable for any damages caused to the insurer's enrollee
by the insurer's delay in authorizing or failure to authorize a request for medically
necessary health care services covered under the health care plan or by the insurer's
denial of payment of benefits covered under the health care plan if both:
1. The health care insurer delayed authorizing or failed to authorize the requested
health care services or denied payment of the covered benefits without a reasonable basis
for that action.
2. The health care insurer knew that it acted without a reasonable basis or failed
to perform an investigation or evaluation adequate to determine whether its action was
supported by a reasonable basis.
B. A health care insurer:
1. Is liable under this section if the insurer's conduct was a cause of the
enrollee's damages and if the damages would not have occurred without that conduct.
2. Is not liable under this section if the insurer's conduct under this section was
inadvertent or unintentional.


20-3154 Health care appeals; admissibility
In an action under this chapter, any person, enrollee or health care insurer may
introduce into evidence for any purpose any of the documents, findings, decisions or
information concerning events that occurred in the health care appeals process pursuant
to chapter 15, article 2 of this title. The fact that the enrollee did not participate in
the health care appeals process may also be introduced into evidence.


20-3155 Notice of intent to file suit
A. Before an enrollee files an action pursuant to section 20-3153, the enrollee
shall either:
1. Complete the health care appeals process prescribed in chapter 15, article 2 of
this title.
2. Provide written notice to the health care insurer at least thirty days before
filing suit stating the enrollee's intention to file suit and setting forth the basis for
the suit.
B. If the enrollee provides notice pursuant to subsection A, paragraph 2 of this
section, the enrollee shall deliver the notice to the health care insurer in compliance
with the terms specified for delivery of written notices prescribed in the policy,
contract or evidence of coverage. If the policy, contract or evidence of coverage does
not specify the terms for delivery of written notices, the enrollee may provide notice to
the last representative of the health care insurer who corresponded in writing with the
enrollee.
C. Participation in the health care appeals process prescribed in chapter 15,
article 2 of this title does not prohibit or limit the enrollee from filing suit at the
conclusion of the appeals process.


 
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