Maine Statute | Act | Code |Title 25. Internal Security And Public Safety| US Code - US Statute | Chapter 352. Emergency Services Communication (heading. Pl 1989, C. 502, Pt. A, @103 (new))

USA Statutes : maine
Title : Title 25. INTERNAL SECURITY AND PUBLIC SAFETY
Chapter : Chapter 352. EMERGENCY SERVICES COMMUNICATION (HEADING. PL 1989, c. 502, Pt. A, @103 (new))

Title 25 - §2921. Definitions

Title 25: INTERNAL SECURITY AND PUBLIC SAFETY
Part 8: MAINE CRIMINAL JUSTICE ACADEMY
Chapter 352: EMERGENCY SERVICES COMMUNICATION (HEADING: PL 1989, c. 502, Pt. A, @103 (new))

§2921. Definitions

As used in this chapter, unless the context otherwise indicates, the following terms have the following meanings. [1987, c. 840, §3 (new).]

1. Automatic location identification. "Automatic location identification" means an enhanced 9-1-1 service capability that enables the automatic display of information defining the geographical location of the telephone used to place a 9-1-1 call. [1987, c. 840, §3 (new).]

2. Automatic number identification. "Automatic number identification" means an enhanced 9-1-1 service capability that enables the automatic display of the 7-digit number used to place a 9-1-1 call. [1987, c. 840, §3 (new).]

2-A. Bureau. "Bureau" means the Emergency Services Communication Bureau within the Public Utilities Commission, which is responsible for the statewide implementation and management of E-9-1-1. [2003, c. 359, §1 (amd).]

3. Commissioner. "Commissioner" means the Commissioner of Public Safety. [1987, c. 840, §3 (new).]

4. Department. "Department" means the Department of Public Safety. [1987, c. 840, §3 (new).]

5. Emergency services. "Emergency services" includes fire, police, ambulance, rescue services and other services of an emergency nature identified by the commissioner. [1987, c. 840, §3 (new).]

6. Enhanced 9-1-1 services. "Enhanced 9-1-1 services" or "E-9-1-1" means a system consisting of selective routing with the capability of automatic number and location identification and public safety answering points, which enables users of the public telecommunications' system to request emergency services by dialing the digits 9-1-1. [1987, c. 840, §3 (new).]

6-A. Private safety agency. "Private safety agency" means a private entity that provides fire, emergency medical or security services. [1993, c. 566, §2 (new).]

6-B. Public safety agency. "Public safety agency" means a state, county or municipal government entity that provides or has the authority to provide fire, emergency medical or police services. [1993, c. 566, §2 (new).]

7. Public safety answering point. "Public safety answering point" means a facility with enhanced 9-1-1 capability, operated on a 24-hour basis, assigned the responsibility of receiving 9-1-1 calls and, as appropriate, directly dispatching emergency services or, through transfer routing or relay routing, passing 9-1-1 calls to public or private safety agencies. [1993, c. 566, §3 (amd).]

7-A. Relay routing. "Relay routing" means the method of responding to a 9-1-1 call whereby a public safety answering point notes pertinent information and relays it by telephone to the appropriate public or private safety agency that dispatches the needed service. [1993, c. 566, §4 (new).]

8. Selective routing. "Selective routing" means the method employed to direct 9-1-1 calls to the appropriate public safety answering point based on the geographical location from which the call originated. [1987, c. 840, §3 (new).]

9. Transfer routing. "Transfer routing" means the method of responding to a 9-1-1 call whereby a public safety answering point transfers the call, including the automatic location and number information, to the appropriate public or private safety agency that dispatches the needed service. [1993, c. 566, §4 (new).]

10. Local exchange carrier. "Local exchange carrier" means any person that is engaged in:

A. Service within a telephone exchange, or within a connected system of telephone exchanges within the same exchange area operated to furnish to subscribers intercommunicating service of the character ordinarily furnished by a single exchange, that is covered by the exchange service charge; [2001, c. 53, §1 (new).]

B. Service comparable to that described in paragraph A provided through a system or combination of switches or transmission equipment or other facilities by which a subscriber can originate and terminate a telecommunications service; or [2001, c. 53, §1 (new).]

C. The offering of access to telephone exchange services or facilities for the purpose of the origination or termination of telephone toll services. [2001, c. 53, §1 (new).]

[2001, c. 53, §1 (new).]

11. Public switched telephone network. "Public switched telephone network" means the network of equipment, lines and controls assembled to establish communication paths between calling and called parties in North America. [2001, c. 53, §1 (new).]

Section History:
PL 1987,
Ch. 840,
§3 (NEW).
PL 1993,
Ch. 566,
§2-4 (AMD).
PL 2001,
Ch. 53,
§1 (AMD).
PL 2003,
Ch. 359,
§1 (AMD).
The Revisor's Office cannot provide legal advice or interpretation of Maine law to the public. If you need legal advice, please consult a qualified attorney.
Office of the Revisor of Statutes
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State House Room 108
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Title 25 - §2922. E-9-1-1 capability (REPEALED)

Title 25: INTERNAL SECURITY AND PUBLIC SAFETY
Part 8: MAINE CRIMINAL JUSTICE ACADEMY
Chapter 352: EMERGENCY SERVICES COMMUNICATION (HEADING: PL 1989, c. 502, Pt. A, @103 (new))

§2922. E-9-1-1 capability (REPEALED)

Section History:
PL 1987,
Ch. 840,
§3 (NEW).
PL 1993,
Ch. 566,
§5 (RP ).
The Revisor's Office cannot provide legal advice or interpretation of Maine law to the public. If you need legal advice, please consult a qualified attorney.
Office of the Revisor of Statutes
7 State House Station
State House Room 108
Augusta, Maine 04333-0007 This page created on: 2005-10-01
Title 25 - §2923. Requirements of municipalities (REPEALED)

Title 25: INTERNAL SECURITY AND PUBLIC SAFETY
Part 8: MAINE CRIMINAL JUSTICE ACADEMY
Chapter 352: EMERGENCY SERVICES COMMUNICATION (HEADING: PL 1989, c. 502, Pt. A, @103 (new))

§2923. Requirements of municipalities (REPEALED)

Section History:
PL 1987,
Ch. 840,
§3 (NEW).
PL 1991,
Ch. 232,
§1 (AMD).
PL 1993,
Ch. 566,
§6 (RP ).
The Revisor's Office cannot provide legal advice or interpretation of Maine law to the public. If you need legal advice, please consult a qualified attorney.
Office of the Revisor of Statutes
7 State House Station
State House Room 108
Augusta, Maine 04333-0007 This page created on: 2005-10-01
Title 25 - §2924. Establishment of E-9-1-1 system (REPEALED)

Title 25: INTERNAL SECURITY AND PUBLIC SAFETY
Part 8: MAINE CRIMINAL JUSTICE ACADEMY
Chapter 352: EMERGENCY SERVICES COMMUNICATION (HEADING: PL 1989, c. 502, Pt. A, @103 (new))

§2924. Establishment of E-9-1-1 system (REPEALED)

Section History:
PL 1987,
Ch. 840,
§3 (NEW).
PL 1993,
Ch. 566,
§7 (RP ).
The Revisor's Office cannot provide legal advice or interpretation of Maine law to the public. If you need legal advice, please consult a qualified attorney.
Office of the Revisor of Statutes
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State House Room 108
Augusta, Maine 04333-0007 This page created on: 2005-10-01
Title 25 - §2925. E-9-1-1 Council

Title 25: INTERNAL SECURITY AND PUBLIC SAFETY
Part 8: MAINE CRIMINAL JUSTICE ACADEMY
Chapter 352: EMERGENCY SERVICES COMMUNICATION (HEADING: PL 1989, c. 502, Pt. A, @103 (new))

§2925. E-9-1-1 Council

The E-9-1-1 Council, established in Title 5, section 12004-I, subsection 74-A, shall advise and assist the bureau in the implementation of the E-9-1-1 system. [1993, c. 566, §8 (amd).]

1. Membership. The E-9-1-1 Council is composed of 17 members; one appointed by the Public Utilities Commission; one appointed by the Commissioner of Public Safety; and 15 appointed by the Governor, including one who is a municipal official nominated by the statewide association of municipalities, one county official nominated by a statewide association of county commissioners, one who is a chief of a municipal police department nominated by the statewide association of chiefs of police, one who is the chief of a municipal fire department nominated by the statewide association of fire chiefs, one who is a county sheriff nominated by the statewide association of sheriffs, one who represents small telephone companies, one who represents the largest provider of local exchange telephone services, one who represents cellular or wireless service providers, one who represents a direct provider of emergency medical services, one who is a dispatcher nominated by the statewide association of dispatchers, one who is a member of a volunteer fire department, one to represent the deaf and hearing impaired and 3 to represent the public-at-large. Each member may name a designee who may attend meetings of the council and act on that member's behalf in council proceedings. [1997, c. 291, §1 (amd).]

2. Terms of office. The members appointed by the Public Utilities Commission and the Commissioner of Public Safety serve at the pleasure of the appointing authority. The remaining members serve terms of 3 years. A vacancy must be filled by the appointing authority to complete the term of the appointee who vacated the office. [1993, c. 566, §8 (amd).]

3. Quorum. A majority of the members of the council constitutes a quorum. [1993, c. 566, §8 (amd).]

4. Compensation. Members of the council are entitled to receive expenses only according to Title 5, chapter 379. [1993, c. 566, §8 (amd).]

5. Chair. The council shall choose a chair from among its members. [1993, c. 566, §8 (amd).]

6. Duties. The council has the following duties.

A. The council shall advise the bureau on activities relating to the establishment of an E-9-1-1 system. [1993, c. 566, §8 (amd).]

B. The council shall review and comment on rules proposed by the bureau under this chapter. [1993, c. 566, §8 (amd).]

C. The council shall assist the bureau in providing public information about the implementation and operation of the E-9-1-1 system. [1993, c. 566, §8 (amd).]

[1993, c. 566, §8 (amd).]

Section History:
PL 1987,
Ch. 840,
§3 (NEW).
PL 1989,
Ch. 30,
§ (AMD).
PL 1989,
Ch. 503,
§B107 (AMD).
PL 1993,
Ch. 566,
§8 (AMD).
PL 1997,
Ch. 291,
§1 (AMD).
The Revisor's Office cannot provide legal advice or interpretation of Maine law to the public. If you need legal advice, please consult a qualified attorney.
Office of the Revisor of Statutes
7 State House Station
State House Room 108
Augusta, Maine 04333-0007 This page created on: 2005-10-01
Title 25 - §2926. Emergency Services Communication Bureau

Title 25: INTERNAL SECURITY AND PUBLIC SAFETY
Part 8: MAINE CRIMINAL JUSTICE ACADEMY
Chapter 352: EMERGENCY SERVICES COMMUNICATION (HEADING: PL 1989, c. 502, Pt. A, @103 (new))

§2926. Emergency Services Communication Bureau

1. Bureau established. The Emergency Services Communication Bureau is established within the Public Utilities Commission to implement and manage E-9-1-1. [2003, c. 359, §2 (amd).]

2. System design. In consultation with the E-9-1-1 Council, the bureau shall develop all necessary system elements, standards and cost estimates necessary to provide for the installation and operation of a statewide E-9-1-1 system, including, but not limited to, the following:

A. Development of network design specifications; [1993, c. 566, §9 (new).]

B. Development of minimum public safety answering point requirements including 24-hour operation; emergency backup power; secured communication areas; separate administrative phone lines for nonemergency calls; call recording and playback equipment; TDD equipment, as defined in Title 35-A, section 8702, subsection 6; maximum call handling times; and minimum mandatory staff training requirements for E-9-1-1 call answering and dispatching; [2001, c. 439, Pt. EEEE, §3 (amd).]

C. After consultation with the affected public and private safety agency officials, identification of appropriate public safety answering point sites based on consideration of the existing dispatching capabilities of public and private safety agencies, the expressed preferences of municipalities throughout the State and overall system cost; [1993, c. 566, §9 (new).]

D. Identification of appropriate technology for system networks, public safety answering point equipment and data base requirements; [1993, c. 566, §9 (new).]

E. Procedures for developing and maintaining address and routing data bases; [1993, c. 566, §9 (new).]

F. Procedures for cooperation and coordination with telephone utilities and municipalities for implementation and maintenance; [2001, c. 439, Pt. EEEE, §3 (amd).]

G. Standards and procedures to establish the confidentiality and prevent the dissemination of reports and records handled by public safety answering points and of the bureau; [1993, c. 566, §9 (new).]

H. Estimates of the cost of establishing an operational E-9-1-1 system; [2001, c. 439, Pt. EEEE, §3 (amd).]

I. Procedures for collecting and administering the necessary funds for E-9-1-1; and [2001, c. 439, Pt. EEEE, §3 (amd).]

J. Standards and procedures for developing and maintaining the system databases and for ensuring the confidentiality of those databases pursuant to section 2929. [2001, c. 439, Pt. EEEE, §4 (new).]

[2001, c. 439, Pt. EEEE, §§3, 4 (amd).]

2-A. Goal. To the extent possible, the bureau shall establish a total of between 16 and 24 public service answering points. The bureau shall seek to coordinate any reduction in the number of public service answering points to achieve this goal with any contractual obligations it may have or may enter into that are or could be affected by that reduction. [2003, c. 359, §3 (new).]

3. Rulemaking. The bureau shall adopt by rule its standards, specifications and procedures developed under subsection 2, paragraphs A to F after consultation with the E-9-1-1 Council and following at least 3 public hearings geographically dispersed throughout the State. [1993, c. 566, §9 (new).]

4. Technical assistance. The bureau may provide support for the development of street address information sufficient to support E-9-1-1 services. The bureau shall provide technical assistance to any municipality in the development of street address information at the request of the interested municipality. [1993, c. 566, §9 (new).]

5. Call answering coverage. The bureau is not required to provide call answering coverage in counties or municipalities that choose not to participate in the E-9-1-1 system. [2001, c. 439, Pt. EEEE, §5 (new).]

6. System databases. The system databases, wherever located or stored, are the property of the bureau and their confidentiality is governed by section 2929. [2001, c. 439, Pt. EEEE, §5 (new).]

Section History:
PL 1993,
Ch. 566,
§9 (NEW).
PL 2001,
Ch. 439,
§EEEE3-5 (AMD).
PL 2003,
Ch. 359,
§2,3 (AMD).
The Revisor's Office cannot provide legal advice or interpretation of Maine law to the public. If you need legal advice, please consult a qualified attorney.
Office of the Revisor of Statutes
7 State House Station
State House Room 108
Augusta, Maine 04333-0007 This page created on: 2005-10-01
Title 25 - §2927. E-9-1-1 funding

Title 25: INTERNAL SECURITY AND PUBLIC SAFETY
Part 8: MAINE CRIMINAL JUSTICE ACADEMY
Chapter 352: EMERGENCY SERVICES COMMUNICATION (HEADING: PL 1989, c. 502, Pt. A, @103 (new))

§2927. E-9-1-1 funding

1. Statewide E-9-1-1 surcharge. [1993, c. 566, §9 (new); T. 25, §2927, sub-§7 (rp).]

1-A. Statewide E-9-1-1 surcharge. [1997, c. 409, §1 (amd); T. 25, §2927, sub-§7-A (rp).]

1-B. Statewide E-9-1-1 surcharge. The activities authorized under this chapter are funded through a special statewide E-9-1-1 surcharge levied on each residential and business telephone exchange line, including private branch exchange lines and Centrex lines, cellular or wireless telecommunications service subscribers and semipublic coin and public access lines. The statewide E-9-1-1 surcharge may not be imposed on more than 25 lines or numbers per customer billing account. In the case of cellular or wireless telecommunications service subscribers, the place of residence of those subscribers must be determined according to the sourcing rules for mobile telecommunications services as set forth in Title 36, section 2556. The statewide E-9-1-1 surcharge is 50¢ per month per line or number. The statewide E-9-1-1 surcharge must be billed on a monthly basis by each local exchange telephone utility or cellular or wireless telecommunications service provider and be shown separately as a statewide E-9-1-1 surcharge on the customer's bill. [2003, c. 673, Pt. V, §4 (amd); §29 (aff).]

2. Surcharge remittance. [1993, c. 566, §9 (new); T. 25, §2927, sub-§7 (rp).]

2-A. Surcharge remittance. [1997, c. 409, §1 (amd); T. 25, §2927, sub-§7-A (rp).]

2-B. Surcharge remittance. Each local exchange telephone utility and cellular or wireless telecommunications service provider shall remit the statewide E-9-1-1 surcharge revenues collected from its customers pursuant to this section on a monthly basis and within one month of the month collected to the Treasurer of State for deposit in a separate account known as the E-9-1-1 fund. Service providers shall provide, on a form approved by the bureau, supporting data, including but not limited to the following:

A. The calculation used to arrive at the surcharge remittance amount; [2001, c. 439, Pt. EEEE, §7 (new).]

B. The calculation used to arrive at the uncollectible amount of surcharge; [2001, c. 439, Pt. EEEE, §7 (new).]

C. The total surcharge; [2001, c. 439, Pt. EEEE, §7 (new).]

D. The month and year for which surcharge is remitted; [2001, c. 439, Pt. EEEE, §7 (new).]

E. The legal name of company and telephone number and, if applicable, the parent company name, address and telephone number; and [2001, c. 439, Pt. EEEE, §7 (new).]

F. The preparer's name and telephone number. [2001, c. 439, Pt. EEEE, §7 (new).]

[2001, c. 439, Pt. EEEE, §7 (amd).]

3. Expenditure of funds. The bureau may use the revenues in the E-9-1-1 fund to fund staff and to defray costs associated with the implementation, operation and management of E-9-1-1 and transfer funds to the Other Special Revenue Funds, Emergency Medical Services account within the Department of Public Safety to defray the costs, including necessary staffing costs, of the Emergency Medical Services' Board in implementing the requirements of Title 32, section 85-A. The bureau, to the extent it determines sufficient funds are available in the E-9-1-1 fund, shall use revenues in the E-9-1-1 fund to reimburse local exchange carriers and cellular and wireless telecommunications service providers for eligible expenses incurred by the carriers and service providers. For purposes of this subsection, the term "eligible expenses" means expenses:

A. Incurred in preparing, correcting, verifying or updating subscriber information for use in databases necessary to implement the E-9-1-1 system; [2003, c. 194, §1 (amd).]

B. Determined by the Public Utilities Commission to meet the requirements of paragraph A and to be reasonable expenses for the services provided; and [2003, c. 194, §1 (amd).]

C. When incurred by a cellular or wireless telecommunications service provider:

(1) That are approved by the bureau to be properly incurred for the implementation of E-9-1-1 technologies and procedures;

(2) That are not separately billed to customers; and

(3) For which the provider is not reimbursed from any other source.
[2003, c. 194, §1 (new).]

The Public Utilities Commission, in consultation with the bureau, shall establish procedures for reviewing and approving expenses pursuant to paragraph B. [2005, c. 303, §1 (amd).]

3-A. Payment of emergency medical dispatch training costs. To assist public safety answering points in meeting the requirements of Title 32, section 85-A, the bureau shall provide free training courses for emergency medical dispatchers, as defined in Title 32, section 85-A, subsection 1, paragraph D, or reimburse public safety answering points for reasonable costs, as determined by the bureau, incurred for training courses approved by the bureau and attended by employees of the public safety answering point upon submission by the public safety answering point of adequate documentation of completion of the courses by the employees. The bureau shall provide each public safety answering point a sufficient number of approved Emergency Medical Dispatch Priority Reference System documents in printed or electronic format, as determined by the bureau pursuant to Title 32, section 85-A. All costs incurred by the bureau under this subsection must be paid from the E-9-1-1 fund. [2005, c. 303, §2 (new).]

4. Unexpended funds; interest. Any amount of the E-9-1-1 fund not expended at the end of the fiscal year may not lapse but must be carried forward to be expended for the purposes specified in this chapter in succeeding fiscal years. The Treasurer of State shall credit all interest on fund balances to the fund. [1993, c. 566, §9 (new).]

5. Legislative annual report. The bureau shall report annually, before February 1st, to the joint standing committee of the Legislature having jurisdiction over utilities and energy matters on:

A. The bureau's planned expenditures for the year and use of funds for the previous year; [1997, c. 409, §1 (amd).]

B. The statewide E-9-1-1 surcharge collected under this section; [1997, c. 409, §1 (amd).]

C. The bureau's recommended statewide E-9-1-1 surcharge for the coming year; and [1997, c. 409, §1 (new).]

D. The bureau's recommendations for amending existing and enacting new law to improve the E-9-1-1 system. [1997, c. 409, §1 (new).]

[1997, c. 409, §1 (amd).]

5-A. Committee recommendations; budget. The joint standing committee of the Legislature having jurisdiction over utilities and energy matters shall make recommendations to the joint standing committee of the Legislature having jurisdiction over appropriations and financial affairs regarding all expenditures from the E-9-1-1 fund. [1999, c. 790, Pt. A, §31 (amd).]

6. Violations. A telephone utility or a cellular or wireless telecommunications service provider subject to this section that intentionally and knowingly fails to remit the statewide E-9-1-1 surcharge revenues collected under this section commits a civil violation for which a forfeiture of not more than $500 may be adjudged for each day that payment is not made after the due date. [1997, c. 409, §1 (amd).]

7. Repeal. [1997, c. 409, §1 (rp).]

7-A. Repeal. Subsections 1-A and 2-A are repealed 90 days after the adjournment of the First Regular Session of the 119th Legislature. [1997, c. 409, §1 (amd).]

Section History:
MRSA ,

§T.25 SEC. 29277,7A (AMD).
PL 1993,
Ch. 566,
§9 (NEW).
PL 1995,
Ch. 672,
§1-4 (AMD).
PL 1997,
Ch. 409,
§1 (AMD).
PL 1999,
Ch. 651,
§1,2 (AMD).
PL 1999,
Ch. 651,
§4 (AFF).
PL 1999,
Ch. 790,
§A31 (AMD).
PL 2001,
Ch. 439,
§EEEE6,7 (AMD).
PL 2001,
Ch. 584,
§1 (AMD).
PL 2001,
Ch. 584,
§10 (AFF).
PL 2003,
Ch. 194,
§1 (AMD).
PL 2003,
Ch. 359,
§4 (AMD).
PL 2003,
Ch. 673,
§V29 (AFF).
PL 2003,
Ch. 673,
§V4 (AMD).
PL 2005,
Ch. 303,
§1,2 (AMD).
The Revisor's Office cannot provide legal advice or interpretation of Maine law to the public. If you need legal advice, please consult a qualified attorney.
Office of the Revisor of Statutes
7 State House Station
State House Room 108
Augusta, Maine 04333-0007 This page created on: 2005-10-01
Title 25 - §2928. Confidential information (REPEALED)

Title 25: INTERNAL SECURITY AND PUBLIC SAFETY
Part 8: MAINE CRIMINAL JUSTICE ACADEMY
Chapter 352: EMERGENCY SERVICES COMMUNICATION (HEADING: PL 1989, c. 502, Pt. A, @103 (new))

§2928. Confidential information (REPEALED)

Section History:
PL 1993,
Ch. 566,
§9 (NEW).
PL 1995,
Ch. 672,
§5 (AMD).
PL 1997,
Ch. 291,
§2 (RP ).
The Revisor's Office cannot provide legal advice or interpretation of Maine law to the public. If you need legal advice, please consult a qualified attorney.
Office of the Revisor of Statutes
7 State House Station
State House Room 108
Augusta, Maine 04333-0007 This page created on: 2005-10-01
Title 25 - §2929. Confidentiality of system information

Title 25: INTERNAL SECURITY AND PUBLIC SAFETY
Part 8: MAINE CRIMINAL JUSTICE ACADEMY
Chapter 352: EMERGENCY SERVICES COMMUNICATION (HEADING: PL 1989, c. 502, Pt. A, @103 (new))

§2929. Confidentiality of system information

1. Definition. As used in this section, "confidential information" means the following information as contained in any database, report, audio recording or other record of the bureau or a public safety answering point:

A. The names, addresses and telephone numbers of persons listed in E-9-1-1 databases; [1997, c. 291, §3 (new).]

B. Customer information, described in Title 35-A, section 7501, subsection 1, that is omitted from a telephone utility directory list at the request of a customer; [1997, c. 291, §3 (new).]

C. The name, address and telephone number of a caller to a public safety answering point; or [1997, c. 291, §3 (new).]

D. The name, address and telephone number of and any medical information about a person receiving emergency services through the E-9-1-1 system. [1997, c. 291, §3 (new).]

[1997, c. 291, §3 (new).]

2. Confidentiality. Confidential information may not be utilized for commercial purposes and may not be disclosed in any manner except as follows:

A. A public safety answering point may disclose confidential information to public or private safety agencies and emergency responders for purposes of processing emergency calls and providing emergency services; [1997, c. 291, §3 (new).]

B. A public safety answering point may disclose confidential information to a law enforcement officer or law enforcement agency for the purpose of criminal investigations related to an E-9-1-1 call; [1997, c. 291, §3 (new).]

C. A public safety answering point may disclose confidential information to designees of the bureau director for the purpose of system maintenance and quality control; and [1997, c. 291, §3 (new).]

D. The bureau director may disclose confidential information to public safety answering points, public or private safety agencies, emergency responders or others within the E-9-1-1 system to the extent necessary to implement and manage the E-9-1-1 system. [1997, c. 291, §3 (new).]

Confidential information that is required to be disclosed to providers of emergency services and providers of emergency support services pursuant to 47 United States Code, Section 222(g) remains subject to the confidentiality provisions of this section, and a provider of emergency services and emergency support services that acquires such confidential information pursuant to that provision of federal law may use the information solely for the purposes of delivering or assisting in the delivery of emergency notification services as defined in 47 United States Code, Section 222(h)(6). System databases, including, but not limited to, those disclosed pursuant to 47 United States Code, Section 222(g), remain the property of the bureau pursuant to section 2926, subsection 6. The name, address and telephone number of any person to whom any outgoing emergency notification call is made using confidential information acquired pursuant to 47 United States Code, Section 222(g) are confidential and may not be disclosed except as provided in this section. [2003, c. 124, §1 (amd).]

3. Disclosure required. The restrictions on disclosure provided under subsection 2 apply only to those portions of databases, reports, audio recordings or other records of the bureau or a public safety answering point that contain confidential information. Other information that appears in those records and other records, except information or records declared to be confidential under other law, is subject to disclosure pursuant to Title 1, section 408. The bureau shall develop procedures to ensure protection of confidential records and information and public access to other records and information. Procedures may involve developing edited copies of records containing confidential information or the production of official summaries of those records that contain the substance of all nonconfidential information. [1997, c. 291, §3 (new).]

4. Audio recordings of E-9-1-1 calls; confidential. Audio recordings of emergency calls made to the E-9-1-1 system are confidential and may not be disclosed except as provided in this subsection. Except as provided in subsection 2, information contained in the audio recordings is public information and must be disclosed in transcript form in accordance with subsection 3. Subject to all the requirements of subsection 2, the bureau or a public safety answering point may disclose audio recordings of emergency calls made to the E-9-1-1 system in the following circumstances:

A. To persons within the E-9-1-1 system to the extent necessary to implement and manage the E-9-1-1 system; [1997, c. 291, §3 (new).]

B. To a law enforcement officer or law enforcement agency for the purpose of criminal investigations related to an E-9-1-1 call; [1997, c. 291, §3 (new).]

C. To designees of the bureau director for the purpose of system maintenance and quality control; and [1997, c. 291, §3 (new).]

D. In accordance with an order issued on a finding of good cause by a court of competent jurisdiction. [1997, c. 291, §3 (new).]

[1997, c. 291, §3 (new).]

5. Unlisted telephone numbers. The name and address associated with the number of a telephone company customer with an unlisted telephone number may be furnished to the E-9-1-1 system for processing a request for E-9-1-1 services from that number and for the provision of emergency services resulting from the request. [1997, c. 291, §3 (new).]

6. Penalty for disseminating information. Disclosing confidential information in violation of subsection 2 or disclosing audio recordings of emergency calls to the E-9-1-1 system in violation of subsection 4 is a Class E crime. [1997, c. 291, §3 (new).]

Section History:
PL 1997,
Ch. 291,
§3 (NEW).
PL 2003,
Ch. 124,
§1 (AMD).
The Revisor's Office cannot provide legal advice or interpretation of Maine law to the public. If you need legal advice, please consult a qualified attorney.
Office of the Revisor of Statutes
7 State House Station
State House Room 108
Augusta, Maine 04333-0007 This page created on: 2005-10-01
Title 25 - §2930. Immunity

Title 25: INTERNAL SECURITY AND PUBLIC SAFETY
Part 8: MAINE CRIMINAL JUSTICE ACADEMY
Chapter 352: EMERGENCY SERVICES COMMUNICATION (HEADING: PL 1989, c. 502, Pt. A, @103 (new))

§2930. Immunity

1. Governmental entity. Subject to all the limitations and exceptions provided under the Maine Tort Claims Act, Title 14, chapter 741, a government entity is immune from tort liability for property damages, bodily injury or death resulting from acts or omissions occurring in developing, establishing, implementing, maintaining or operating the E-9-1-1 system. [1997, c. 291, §3 (new).]

2. Telecommunications providers. A telecommunications provider assisting in the implementation and operation of the statewide E-9-1-1 system, including, but not limited to, the development and maintenance of the network, the development and maintenance of any databases and the processing of calls, is subject to tort liability:

A. For property damages, bodily injury or death resulting from any defect in the E-9-1-1 system or inadequacy in the provision of E-9-1-1 service caused by the telecommunications provider's negligent acts or omissions in developing, establishing, implementing, maintaining or operating the E-9-1-1 system, up to a maximum amount for any and all claims arising out of a single occurrence not to exceed $300,000 or the dollar amount that appears in Title 14, section 8105, subsection 1, whichever is greater; and [1999, c. 209, §1 (new).]

B. For property damages, bodily injury or death resulting from any defect in the E-9-1-1 system or inadequacy in the provision of E-9-1-1 service caused by the telecommunications provider's intentional, willful or reckless acts or omissions in developing, establishing, implementing, maintaining or operating the E-9-1-1 system, without limitation on the amount. [1999, c. 209, §1 (new).]

For purposes of this subsection, the term "telecommunications provider" means a local exchange carrier, a commercial mobile radio service provider, as defined in United States Code, Title 47, Section 332(d), an employee of a local exchange carrier or commercial mobile radio service provider acting within the scope of the employee's employment, or an agent of a local exchange carrier or commercial mobile radio service provider acting within the scope of the agent's agency. [1999, c. 209, §1 (rpr).]

Section History:
PL 1997,
Ch. 291,
§3 (NEW).
PL 1999,
Ch. 209,
§1 (AMD).
The Revisor's Office cannot provide legal advice or interpretation of Maine law to the public. If you need legal advice, please consult a qualified attorney.
Office of the Revisor of Statutes
7 State House Station
State House Room 108
Augusta, Maine 04333-0007 This page created on: 2005-10-01
Title 25 - §2931. Misuse of E-9-1-1 system

Title 25: INTERNAL SECURITY AND PUBLIC SAFETY
Part 8: MAINE CRIMINAL JUSTICE ACADEMY
Chapter 352: EMERGENCY SERVICES COMMUNICATION (HEADING: PL 1989, c. 502, Pt. A, @103 (new))

§2931. Misuse of E-9-1-1 system

1. Prohibited use. A person is guilty of misuse of the E-9-1-1 system if without reasonable cause the person, after having been forbidden to do so by a public safety answering point manager or administrator or a law enforcement officer:

A. Makes repeated telephone calls to a public safety answering point by dialing 9-1-1 to make nonemergency reports or inquiries; [2003, c. 452, Pt. N, §7 (amd); Pt. X, §2 (aff).]

B. Causes telephone calls to be made to a public safety answering point using an alarm or other alerting device that automatically dials 9-1-1 and transmits a prerecorded signal or message; or [2003, c. 452, Pt. N, §7 (amd); Pt. X, §2 (aff).]

C. Violates paragraph B after having previously violated paragraph B. [2003, c. 452, Pt. N, §8 (new); Pt. X, §2 (aff).]

[2003, c. 452, Pt. N, §§7, 8 (amd); Pt. X, §2 (aff).]

2. Penalty. [2003, c. 452, Pt. N, §9 (rp); Pt. X, §2 (aff).]

2-A. Penalty. The following penalties apply to violations of this section.

A. Violation of subsection 1, paragraph A or C is a Class E crime. Violation of subsection 1, paragraph A or C is a strict liability crime as defined in Title 17-A, section 34, subsection 4-A. [2003, c. 452, Pt. N, §10 (new); Pt. X, §2 (aff).]

B. Violation of subsection 1, paragraph B is a civil violation for which a fine of not more than $500 may be adjudged. [2003, c. 452, Pt. N, §10 (new); Pt. X, §2 (aff).]

[2003, c. 452, Pt. N, §10 (new); Pt. X, §2 (aff).]

Section History:
PL 1997,
Ch. 291,
§3 (NEW).
PL 1999,
Ch. 80,
§1 (RPR).
PL 2003,
Ch. 452,
§N7-10 (AMD).
PL 2003,
Ch. 452,
§X2 (AFF).
The Revisor's Office cannot provide legal advice or interpretation of Maine law to the public. If you need legal advice, please consult a qualified attorney.
Office of the Revisor of Statutes
7 State House Station
State House Room 108
Augusta, Maine 04333-0007 This page created on: 2005-10-01
Title 25 - §2932. Designated emergency telephone number

Title 25: INTERNAL SECURITY AND PUBLIC SAFETY
Part 8: MAINE CRIMINAL JUSTICE ACADEMY
Chapter 352: EMERGENCY SERVICES COMMUNICATION (HEADING: PL 1989, c. 502, Pt. A, @103 (new))

§2932. Designated emergency telephone number

1. Designated emergency telephone number. The primary telephone number to be used in a telephone exchange to request emergency services following the activation of E-9-1-1 services for that exchange, including the number for telecommunications devices for communication for the deaf, hard-of-hearing and speech-impaired, is 9-1-1. [1999, c. 651, §3 (new).]

2. Publishing of 9-1-1. A publisher of a directory of Maine telephone numbers for use by telephone subscribers in Maine must include in a conspicuous portion of the directory:

A. For any area within the directory in which E-9-1-1 has not been activated, the emergency numbers of the State Police and any sheriffs' departments that serve the area; and [1999, c. 651, §3 (new).]

B. For any area within the directory in which E-9-1-1 has been activated, the number 9-1-1 as the primary telephone number to request emergency services. The number "9-1-1" must be accompanied by words indicating it is accessible by teletypewriter device, or TTY, such as "TTYVoice." A publisher is not required to update a directory following an activation of E-9-1-1 within the directory area until the next regular printing of the directory. [1999, c. 651, §3 (new).]

[1999, c. 651, §3 (new).]

3. Commercial use of the number 9-1-1. The number 9-1-1 may not be used for commercial purposes in a manner that is deceptive or likely to produce confusion with respect to its use as the primary emergency telephone number to request emergency services. [1999, c. 651, §3 (new).]

4. Display of 9-1-1. When displayed on signs and in other formats designed to advertise the number and its use to the public printed after the effective date of this subsection or on emergency vehicles, 9-1-1 must be:

A. Printed in plain block numerals with a dash between the numerals; [1999, c. 651, §3 (new).]

B. Accompanied by the word "emergency"; and [1999, c. 651, §3 (new).]

C. Except in the case of emergency vehicles, accompanied by words indicating accessibility by teletypewriter device, such as "TTYVoice." [1999, c. 651, §3 (new).]

[1999, c. 651, §3 (new).]

5. Penalty. Violation of subsection 3 is a civil offense for which a forfeiture of up to $500 may be adjudged. A forfeiture may not be imposed under this subsection unless the person alleged to have violated subsection 3 received notification from the bureau director that the person's commercial use of the number 9-1-1 is, in the opinion of the bureau director, a violation of subsection 3 and the person has been provided an opportunity to respond to that notification prior to the filing of an action pursuant to this subsection. [1999, c. 651, §3 (new).]

Section History:
PL 1999,
Ch. 651,
§3 (NEW).
The Revisor's Office cannot provide legal advice or interpretation of Maine law to the public. If you need legal advice, please consult a qualified attorney.
Office of the Revisor of Statutes
7 State House Station
State House Room 108
Augusta, Maine 04333-0007 This page created on: 2005-10-01
Title 25 - §2933. Local exchange carrier participation

Title 25: INTERNAL SECURITY AND PUBLIC SAFETY
Part 8: MAINE CRIMINAL JUSTICE ACADEMY
Chapter 352: EMERGENCY SERVICES COMMUNICATION (HEADING: PL 1989, c. 502, Pt. A, @103 (new))

§2933. Local exchange carrier participation

1. Implementation of E-9-1-1 by local exchange carrier. Each local exchange carrier offering service over the public switched network, in accordance with rules and procedures adopted by the bureau, shall implement the E-9-1-1 system and provide the universal emergency telephone number 9-1-1 for use by the public in seeking emergency services assistance through the E-9-1-1 system. [2001, c. 53, §2 (new).]

2. Required information for E-9-1-1 database. Each local exchange carrier shall provide to the bureau or its designee the automatic number identification, automatic location identification and any other information required to establish and maintain the E-9-1-1 database and service in accordance with the rules adopted by the bureau. [2001, c. 53, §2 (new).]

3. Coordination of E-9-1-1 service; coordinator. Each local exchange carrier and cellular or wireless telecommunications service provider within the State shall coordinate all implementation, operation and maintenance directly relating to E-9-1-1 through the bureau and shall designate a primary contact person, who may delegate the authority to one or more other persons, to coordinate with and provide all relevant information to the bureau to carry out the purposes of the chapter. [2001, c. 53, §2 (new).]

4. Penalties. On petition by the bureau, the Public Utilities Commission, in an adjudicatory proceeding, may impose the following administrative penalties for a violation by a local exchange carrier of subsection 1 or 2 or any rules adopted by the bureau implementing subsection 1 or 2:

A. An administrative penalty of up to $1,000 for each day of the violation; and [2001, c. 53, §2 (new).]

B. In extraordinary cases, as determined by the Public Utilities Commission, revocation of the commission's authorization of the local exchange carrier's authority to provide local exchange service in this State. [2001, c. 53, §2 (new).]

[2003, c. 505, §5 (amd).]
div>
Rules adopted pursuant to this section are routine technical rules pursuant to Title 5, chapter 375, subchapter 2-A. [2003, c. 505, §6 (amd).]

Section History:
PL 2001,
Ch. 53,
§2 (NEW).
PL 2001,
Ch. 667,
§C16 (AMD).
PL 2003,
Ch. 505,
§5,6 (AMD).
The Revisor's Office cannot provide legal advice or interpretation of Maine law to the public. If you need legal advice, please consult a qualified attorney.
Office of the Revisor of Statutes
7 State House Station
State House Room 108
Augusta, Maine 04333-0007 This page created on: 2005-10-01
Title 25 - §2934. Multiline telephone systems

Title 25: INTERNAL SECURITY AND PUBLIC SAFETY
Part 8: MAINE CRIMINAL JUSTICE ACADEMY
Chapter 352: EMERGENCY SERVICES COMMUNICATION (HEADING: PL 1989, c. 502, Pt. A, @103 (new))

§2934. Multiline telephone systems

1. Requirements. The bureau may by rule establish requirements for locating emergency calls, and initiating emergency responses to such calls, made from within multiline telephone systems, including network-based or premises-based systems, whether owned or leased by a public or private entity, such as private branch exchanges or Centrex systems. Rules adopted pursuant to this section:

A. May not require any local unit of government to expand or modify its activities so as to necessitate additional expenditures from local revenues; [2003, c. 478, §1 (new).]

B. Apply only to multiline telephone systems installed, introduced, established or replaced after the effective date of the rules; [2003, c. 478, §1 (new).]

C. Must provide for appropriate standards, exemptions and waivers that balance the benefits of improved methods of locating emergency calls, and initiating emergency responses to such calls, made from within multiline telephone systems and the cost of achieving those improvements. The rules must allow, in appropriate circumstances, for methods that do not utilize automatic location identification and automatic number identification standards used in processing enhanced 9-1-1 calls; and [2003, c. 478, §1 (new).]

D. May establish appropriate technical, procedural or any other standards relating to multiline telephone systems, telecommunications carrier interconnectivity, databases, dialing instructions, signaling or other matters necessary or appropriate to carry out the purposes of this section. [2003, c. 478, §1 (new).]

[2003, c. 478, §1 (new).]

2. Rules. Rules adopted pursuant to this section are major substantive rules as defined in Title 5, chapter 375, subchapter 2-A. The bureau may not provisionally adopt any rule under this section that has not been approved by the Public Utilities Commission. [2003, c. 478, §1 (new).]

Section History:
PL 2003,
Ch. 478,
§1 (NEW).
The Revisor's Office cannot provide legal advice or interpretation of Maine law to the public. If you need legal advice, please consult a qualified attorney.
Office of the Revisor of Statutes
7 State House Station
State House Room 108
Augusta, Maine 04333-0007 This page created on: 2005-10-01

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